ML190601 Ticket Exchange Prioity Booking TC

2019/06/03

My Love Andy Lau World Tour.Hong Kong 2020「2018 Re-scheduled Concert」Priority Purchase / Tickets Exchange Registration

⚠️The refund period for the 2018 Andy Lau Cancelled Concerts has ended.

 

Priority Purchase / Tickets Exchange Registration for My Love Andy Lau World Tour – Hong Kong 2020will  begin from 12 noon on 10 June 2019 to 12 noon on 9 August 2019. The details are as follows:

 

Priority Purchase – Ticket holders who have successfully obtained refunds from Focus Entertainment Ltd

● Those who have successfully obtained refunds from Focus Entertainment Ltd (“Eligible Persons”)are eligible for priority purchase for the corresponding rescheduled concert. All rights in and to the priority purchase will be for the same price, same quantity, and same seat of the original ticket(s). The dates of the corresponding rescheduled concerts have been designated by Topman Global Limited (“the new concert organizer”).

From 12 noon on 10 June 2019, we will send an email or SMS to all Eligible Persons with the designated webpage link for priority purchase. The priority purchase must be made within the above specified period. Requests received after the deadline of 12 noon on 9 August 2019 will not be accepted.

After the deadline, all unclaimed priority purchase ticket(s) will be processed by the new concert organizer at its sole discretion. Eligible Persons who have not exercised their right to priority purchase would be deemed to have waived their rights voluntarily and shall have no claim whatsoever.

Priority purchase can be made by credit card (Visa/Mastercard), Alipay and WeChat Pay through the designated webpage link. All transaction fees charged by the online payment service provider will be borne by the new concert organizer. ATM or cash deposit at bank counters in Hong Kong will also be accepted.

 

Tickets Exchange – Ticket holders of the cancelled concerts

● Ticket holders of the cancelled concerts (“Ticket Holders”) should register at https://concert.andylau.com/en/ticketing/ to exchange their ticket(s) for the corresponding rescheduled concert. All rights in and to the ticket exchange will be for the same price, same quantity, and same seat(s) of the original ticket(s). The dates of the corresponding rescheduled concerts have been designated by Topman Global Limited (“the new concert organizer”).

All complimentary ticket(s) with a face value of HK$0.0 are not eligible for ticket exchange.

● Ticket Holders must register online during the above specified period. After the deadline of 12 noon on 9 August 2019, all original tickets for the "My Love Andy Lau World Tour Hong Kong 2018" concert that were not registered for ticket exchange will be invalid and cannot be used for the 2020 concert. Ticket Holders who have not exercised their right to the ticket exchange will be deemed to have waived their rights voluntarily. All unclaimed ticket(s) will be processed by the new concert organizer at its sole discretion

 

Remarks :

1️⃣Priority purchase and tickets exchange registration are subject to the Terms and Conditions stated at

https://concert.andylau.com/en/ticketing/.

2️⃣A "Notice of Ticket Collection" will be sent by the new organizer via e-mail or SMS from 26 to 31 August 2019 to those who have successfully completed the priority purchase or ticket exchange registration.

3️⃣In case of any dispute, the new concert organizer reserves the right of final decision.

 

For any inquiries, please email [email protected] or call the following hotlines during office hours (from 10am to 6pm, Monday to Friday except public holidays):

852-2361 6929 | 852-2361 6708 | 852-2751 9118