0105_Gentle Reminder(v2)_Tc+En


Submission Deadline for Concert Ticket Refund Requests Ended

YF Life presents My Love Andy Lau World Tour.Hong Kong 2020
[Submission Deadline for Concert Ticket Refund Requests Ended]


The deadline for submission of concert ticket refund requests has ended on 30th April.


We are now processing the concert ticket refund requests by batches. Those who have submitted a refund request will receive an individual notification from us by email/SMS once the refund request process is completed. Your patience and understanding are greatly appreciated.


For those who have purchased tickets through URBTIX, for shows on the 23rd, 25th -28th Feb, 2020 (5 shows), the face value of the purchased ticket(s) (the service fees charged by URBTIX are non-refundable) will be credited via Cityline (Hong Kong) Limited (“Cityline”) directly to the ticket purchaser’s valid credit card used for the purchase on or before 30th June 2020. For enquiries, please contact Cityline’s customer service hotline: 852-2314 4228 during office hours (10 am to 8 pm, Monday to Sunday, including public holidays), or by email to [email protected]


For other enquiries, please call the following enquiry hotlines during office hours from 10:00 am to 6:00 pm, Monday to Friday (except public holidays) or by email to [email protected]


Enquiry Hotlines:
852-2361 6929
852-2361 6708
852-2751 9118


Topman Global Limited